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December 22, 2019

Courtesy and Kindness

by Marc Matthews-Indovino

Being polite, Being courteous, Being kind, Being well-mannered, all lead to Being Awesome.

Being awesome requires all of these traits, and the best part is they are absolutely free to use. When someone says please or thank you to you, how do you feel?

It feels terrific when someone is polite to you no matter who it is, and when someone in kind or well-mannered that takes the feelings to the next level.

I am sure you have heard the saying ‘Be the bigger person’, but have you ever applied this in practice? Being the bigger person, even when you are in the right says alot about who you are as a person. It shows you have humility, are kind and forgiving.

Personal development is all about developing yourself to be better. In my personal opinion, there is nothing more precious than a kind, polite and courteous person. If these traits do not come naturally to you, then you must practice, learn patience and persevere.

It should be a given that you use your basic manners such as please and thank you. However, sometimes we may say it in person but forget to use them in emails, texts and other forms of communication. You must get in the habit of using your manners with everyone you come in contact with. Teach your children to use these words and make a habit of reiterating to them when they do not.

A tip: Ask people you know and trust to bring to your attention if you forget to use these words. In no time at all, you will be the master of politeness.

Sorry seems to be the hardest word to say. Why is that? I once was so afraid of the word sorry I would often avoid it at all costs. When I got older, I realised that being able to own up to my mistakes and say sorry to people I have wronged is about having humility. When you are genuine and say sorry, you may get the forgiveness of the person you have wronged.

Moreover, you feel a sense of pressure being taken off you. To admit your mistake is to be humble and have to have pride in yourself. Do not be scared to say sorry, own up to your mistakes at once and apologise to anyone you may have upset. Owing up to your mistakes shows others just how credible you are as a person.

Of course, if you intentionally set out to hurt someone then saying sorry doesn’t cut it, do not deliberately set out to wrong anyone. Doing so is not cool and is the opposite of what you are trying to achieve with your personal development.

Excusing yourself is a very polite attribute to have. When you need to get through a crowd of people or walk in front of two people talking, using the words, excuse me are powerful words to use. Of course, there are other uses of the words ‘excuse me’ such as burping, farting and swearing, but as a professional, you would not do these deliberately. However, if you do happen to by accident, you will need three words here, “sorry and excuse me”.

You are welcome is a more polite way of saying thank you. Adding the word ‘so’ can make the meaning more personal and genuine. For example, when you do something good for someone and they say ‘Thank you’, you can reply with ‘You are so welcome’.

Many kind people are doing great things every day, I hope you are one of them.  To be kind is to be brave. Do not be scared to help when you can, give when you can or spend time with those that need a friend. Help others for the joy of assisting not for what you can get out of it. There is a funny saying, “There is no such thing as a selfless act”, this is very true, regardless be kind anyway. Be kind to people, animals, plants, the environment and to our planet.

Now is a great time to practice being polite and kind, with the festive season fast approaching you will need a lot of patience, especially if you are out shopping. Just remember to stay calm, be polite and be kind.

Be your best Emotionally

Marc Matthews-Indovino

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